Contact Us

We would love to hear from you! Whether you have a question about a product, your order, shipping, or returns — our team is here to help.

Get In Touch

• Email: support@luminastore.cc
• Website: luminastore.cc
• Response Time: Within 24-48 business hours

Business Information

• Business Name: Lumina Store
• Country: United States

Frequently Asked Questions

How can I track my order?

Once your order is shipped, you will receive a tracking email with your tracking number. You can also log in to your account to view order status.

What is your return policy?

We accept returns within 30 days of delivery for unused items in original packaging. Please email us at support@luminastore.cc to initiate a return.

Do you ship internationally?

Yes! We ship to 28+ countries worldwide. Shipping times and costs vary by destination.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed