Shipping Policy

Shipping Policy

Thank you for shopping with Lumina Store. We are committed to delivering your beauty products quickly and safely.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (USA)

Shipping Method Estimated Delivery Cost
Standard Shipping 5–8 business days $5.99
Expedited Shipping 2–4 business days $12.99
Free Standard Shipping 5–8 business days Free on orders over $100

International Shipping

We currently ship to select international destinations. International shipping times vary by location and typically take 10–21 business days. Import duties, taxes, and customs fees may apply and are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@luminastore.cc and we will work to resolve the issue promptly.

Contact Us

For any shipping inquiries, please reach out to our support team at support@luminastore.cc. We aim to respond within 1–2 business days.