EU Returns Policy

We offer hassle-free returns for all EU customers in compliance with EU consumer protection laws.

Return Window

You have 14 days from the date of delivery to return any item for a full refund.

How to Return

To initiate a return, please contact us at support@luminastore.cc with your order number and reason for return.

Conditions

• Items must be unused and in their original packaging.
• Return shipping costs are covered by Lumina Store for EU customers.

Refunds

Refunds will be processed within 14 days of receiving the returned item.